Introductory Training

Evacuteer training is offered all throughout the year, beginning after Mardi Gras and continuing through the end of hurricane season! The introductory session takes about one hour and is usually held online via webinar, at a public library, or in any free community space. After you have attended one introductory training session, you will then have the option to sign up to serve as an Evacuteer volunteer for the current hurricane season.

Introductory training will introduce you to the history of our organization, explain how New Orleans’ City-Assisted Evacuation (CAE) plan works and how it has changed in 2019, discuss the important roles that Evacuteers fill during a citywide mandatory evacuation, and how we can best serve the needs of our community during other emergencies.

For more information about our volunteer program, please click here to look at a list of our volunteer FAQ’s!

If you have any questions, or if you would like to set up a custom training for your business, church, neighborhood association, or community group, please contact us!


Additional Training Opportunities

After you have completed your first Evacuteer training, you are invited to attend the following training sessions to grow your leadership skills and expand your service role with us! 

3-1-1 Specialist Training

One of's responsibilities includes supplementing City Hall staff with volunteers to help answer the 3-1-1 hotline when call volume is high; typically during tropical storms and low-level emergencies.

In 2017 we trained 84 Evacuteers to use the 3-1-1 answering system software, to help relieve call center staff while they work extended hours to serve our City and provide our residents with important information.

If you're unsure about your ability to serve a shift with us at an Evacuspot during a mandatory evacuation, 3-1-1 Specialist service may be a great opportunity for you to get involved with us!

Leadership Training

All throughout the year, members of Evacuteer's Leadership Team really step up in supporting our work by coordinating Evacuteer training, attending periodic logistics and partner meetings, and taking additional training to develop and refine their leadership skills. Leadership training is an option for anyone who is up-to-date in their Evacuteer training, and is willing to commit to serve a minimum of 2 years with us. This session takes around 6 hours, and is offered 2-3 times during hurricane season. Contact us to find out more!